Bringing tailored services to standard supply chains
Tightly engineered, customisable facilities
We control and closely monitor our client’s documentation, components and other products. Our ambient temperature-controlled warehousing contains VNA racking and a fleet of articulated, narrow aisle forklift trucks.
Our round-the-clock surveillance and cost transparency are praised by our long-time clients. They’ve benefited from our state-of-the art warehouse management system that interfaces with SAP (and other WMS and ERP) systems to access inventory quickly and accurately.
Warehousing & Supply Chains
Our facilities are ambient temperature-controlled, highly secure, and designed to facilitate the specific requirements our clients need. Our team is equipped to oversee every stage of the supply chain and each third-party relationship.
Quality Management
We know clients rely on our services to maintain the highest standards — so we aren’t in the business of ticking boxes. Instead, we cultivate an internal culture that prioritises the high levels of quality. ISO9001:2015 standards are the starting point and we expand far beyond them with our internal policies.
Customer Service
Our client relationships set us apart. We believe that clear communication is essential, so we deliver regular reporting tailored to client needs and always have a Director available.
A SELECTION OF OUR VALUE-ADDED SERVICES
+ Sampling
+ On demand quality checking and cycle counts
+ On demand custom reporting
+ Supplier liaison and planning
+ Custom WMS interfacing
+ Customer/product specific training and certification
QUALITY FIRST
Our clients work hard to meet regulatory standards and we support them by abiding by strict internal policies.
ALIGNED COMMITMENT: ADVANCING PROCESSES TOGETHER
When a client made major internal changes to their systems, we upgraded our entire IT infrastructure so our Warehouse Management System would synchronise with theirs.
INVENTORY MANAGEMENT: HANDLED WITH CARE
Our facilities hold thousands of pallets — in 2018 we handled over 120,000. That year, our damage rate was a mere 0.001%.
CUSTOM REVIEWS: REPORTING WHAT MATTERS
When a client requests a particularly thorough report, we work with them to understand what is most important to them: What percentage of suppliers were on time this month? How many pallets were delivered within this time frame? It’s surprising how many graphs can fit in a 16-page report, and how that data can be leveraged to improve a supply chain function.
Going above and beyond:
Why we offer value added services
Since we opened our doors in 1976, we have found that companies tend to follow the same general workflows and adhere to the same sets of regulatory standards. Yet each of our clients has a nuanced approach. Some teams need day-to-day contact to stay up to date. Others like regular reassessments of a process in order to find new efficiencies. One client enjoys a full tour of our facilities at the start of every monthly meeting. We are passionate about our ability to adapt to and serve these needs, and our flexibility means we can work alongside our clients in ways that are most important to them.
GET IN TOUCH
Interested in how our services can be tailored to your logistical processes?