In this policy, “we”, “us” and “our” refer to Harlow Group Storage Limited. This privacy policy explains how we use any personal information we collect about you when you use this website.

What information do we collect about you?

We collect information about you when you place an order for our services. We also collect information when you voluntarily complete customer surveys and provide feedback. Website usage information is collected using cookies.

How will we use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to contact you about other products and services we think may be of interest to you.

We use your information collected from the website to personalise your repeat visits to our website. We will not share your information for marketing purposes with companies outside Harlow Group Storage Limited.

In processing your order, we may send your details to, and use information from credit reference agencies and fraud prevention agencies.

Marketing

Occasionally we would like to send you information about services which may be of interest to you. If you have consented to receive marketing, you may opt out later.

You have a right at any time to stop us from contacting you. If you no longer wish to be contacted for marketing purposes, please contact us via email or telephone.

Access to and correction of your information

You have the right to request a copy of the information we hold about you. If you would like a copy, please contact us via email or telephone.

We want to make sure your personal information is up to date and accurate, you may ask us to correct or remove information you think is inaccurate.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. The information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit https://ico.org.uk/for-the-public/online/cookies/

You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. However, some website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to others you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated in May 2018.

How to contact us

Please contact us if you have any questions about our privacy policy, the information we hold about you, or if you would like to opt out of marketing or other communication.

Harlow Group Storage Limited, Marden House, Barrows Road, The Pinnacles, Harlow, Essex CM19 5FD.

Telephone 01279 419045